USA, NY state.
Responsibilities :
In charge of startup activities from move in, until system apps qualification.  Able to complete qualifications and repair.
Ensure the response and follow up of system issues by ensuring  high communication level with customer, Unity team and headquarter.
Initiate and participate to project related to customer CIP or internal project.
Follow and propose action plan for corrective action and improvement.
Follow checklist and procedure. Perform system retrofit when needed.
Report non conformances from customer site.
Applies diagnostic methodologies.
Ensure customer satisfaction and relation by developing a high communication level and proactive actions.
Demonstrate knowledge of customer business.
Capability to conduct daily activities under pressure.
Follow all safety rules and internal process.
Ensure training course for our customer.
Interpersonal skills:
Provide support and expertise to other team members.
Sharing knowledge with team and other internal services.
4 to 6 years of experiences on metrology and / or inspection system on microelectronic environment.
Master’s degree.
English written and spoken (use for internal communication)
Up to 50% of time.